Rail passengers in Dulwich and West Norwood suffer some of the worst train services in London, with overcrowding, delays and weekend services regularly cancelled due to engineering work. Thameslink, Southeastern and Southern all receive payouts from Network Rail to make up for disruption, but very little of that money is paid out to commuters. In 2013/14 Southern received £14 million from Network Rail, but paid out just £1.4 million in compensation to passengers.
I am campaigning for a new system of compensation which works for commuters who face delays day in, day out. No more form filling – just money paid back to season ticket holders each month when services are disrupted, or automatically replenishing an Oyster Card. If elected, my first bill will seek to ensure rail companies cannot keep more compensation from Network Rail than they pay out to passengers.
I also want to see the Bakerloo line extended to both Old Kent Road and Camberwell. This is part of building the infrastructure needed to maximise the potential of South East London and help ease congestion on trains servicing places like Dulwich and West Norwood.